Refund Policy
Please read this policy carefully. This is the refund policy of https://usimmigrationassistance.org/, operated by TRAVEL MUNDO – FZCO (we/our/us). By accessing our website https://usimmigrationassistance.org/ and using our services, you agree to be bound by this policy.
ALL SALES ARE FINAL AND NON-REFUNDABLE.
We are committed to providing high-quality services to assist our clients (you/your) throughout their immigration process. However, once a purchase has been made, no refunds will be issued for any reason. This policy applies from the time of purchase, whether or not the services have been fully utilized.
POLICY TERMS
By purchasing our services on https://usimmigrationassistance.org/, you acknowledge and agree that all services are non-refundable and that any request for a refund will be automatically denied. There are no exceptions to this rule, even if your application has not yet been submitted to the relevant authorities (Visa, ESTA, or otherwise).
Once you have approved the documents for submission after your purchase, you irrevocably waive any right to a refund. In the event of a material error on your application, we will resubmit the application at no additional cost to you, but no refund will be granted.
If you encounter any issues, you are encouraged to contact us immediately at support@usimmigrationassistance.org so we can resolve the situation or, in specific cases at our discretion, provide you with credit for future services.
NON-REFUNDABLE FEES
Fees paid to U.S. government agencies or other governmental entities are in no way refundable. When you make a payment to the U.S. Department of State or other agencies, you are paying for a government service, and all such fees are final and non-refundable, regardless of the outcome of your application.
Additionally, fees paid to third parties involved in the processing of your application (such as medical examiners, translators, etc.) are also non-refundable and not eligible for credit.
CHARGEBACK NOTICE
Any use of a chargeback to obtain a refund outside the conditions outlined in this policy is considered a violation of our terms and will be treated with the utmost severity. We will regard any chargeback as fraudulent and will immediately take legal action.
Chargeback fraud is a form of theft and larceny. Individuals found guilty of chargeback fraud are subject to both criminal and civil penalties. According to Nasir N. Pasha (Esq.), managing attorney at Pasha Law PC, “Authorities can prosecute individuals for even small amounts, with charges ranging from petty larceny (less than $50) to grand larceny (above $500 to $1,000).”
We will report any attempt at chargeback fraud to payment processors and relevant government agencies, and strict penalties may apply, including being barred from entry into the destination country.
ASSURANCE
If you have doubts about the proper submission of your application, we encourage you to contact us immediately at support@usimmigrationassistance.org. However, please note that we do not offer refunds once services have been purchased, as per the terms of this policy. In certain cases, a credit for future services may be granted at our discretion.
SATISFACTION GUARANTEE
While we strive to provide quality service, our satisfaction guarantee is limited to issues directly caused by https://usimmigrationassistance.org/ before your arrival in the United States. This guarantee does not include any refunds but may offer credit for future services in very specific cases, subject to thorough review.
Any request for credit for future services must be submitted within 14 days of purchase. Please note that no requests for refunds will be accepted, and credit will only be granted under specific circumstances, at the discretion of https://usimmigrationassistance.org/.
EXCLUSIONS TO THE SATISFACTION GUARANTEE
We cannot, under any circumstances, guarantee the results or decisions of U.S. government agencies regarding your application. Delays or rejections by government agencies are outside of our control and do not entitle you to any refund.
This guarantee is void if you have provided misleading information or have already requested a chargeback from your bank.
DISCLAIMER
By using our services, you agree and understand that we are a private, internet-based travel technology service provider. We are dedicated to helping individuals travel to the United States of America. https://usimmigrationassistance.org/ is not a law firm and is not a substitute for legal advice from a qualified professional. https://usimmigrationassistance.org/ is not affiliated with or endorsed by the United States Citizenship and Immigration Services (USCIS) or any other government agency.
NOTE: Blank immigration forms with written instructions for all visas are available for free on the USCIS website. Use of the https://usimmigrationassistance.org/ website and its services is subject to our Privacy Policy, Terms of Service, and Terms of Use.
FEE DETAILS – FOR INFORMATIONAL PURPOSES ONLY
Costs for U.S. Visas
All U.S. visa applicants are required to pay a visa fee to the U.S. Government’s issuing body. The amount of the visa application fee and when it must be paid depends on the type of visa being applied for. Before you apply for a visa, you should determine which visa meets your travel needs and which U.S. Government issuing body charges the processing fees for that visa. To do this, please contact support@usimmigrationassistance.org.
MRV Fee
The visa fee is also called the consular fee or application fee and is officially known as the “Machine Readable Visa (MRV) Fee“. The consular processing fee is required with every visa application. Only after paying the visa fee can you schedule a consular interview appointment at a U.S. consulate or embassy.
Please note that MRV (Visa) fees are non-refundable and non-transferable. If the visa application is withdrawn or the U.S. visa is refused, the applicant will not receive a refund. Furthermore, the visa fee is not transferable to other individuals, such as family members or coworkers.
Amount of the MRV Fee
The amount of the visa fee depends on the visa category applied for. This means that different visa categories may have different visa fees.
Although visa fees are officially quoted in U.S. dollars, payment is made in the respective national currency. Visa fees are subject to regular exchange rate fluctuations, which means that fees are often reduced or increased. For the current Euro-Dollar exchange rate of U.S. consulates (= consular exchange rate), please visit your country’s U.S. Embassy. The current consular application fees for U.S. nonimmigrant visas are as follows and must be made directly to the U.S. Consulate/Embassy:
B-1/B-2 visas (Business Visitor / Tourist): $175
C-1D visas (Crew Members / Transit): $175
F-1 visas (Students): $175
J-1 visas (Exchange Visitors): $175
ESTA (Tourism/Transit/Business): $129
Payment Methods
Visa fees can be paid at U.S. consulates/embassies worldwide using various options. The following payment options are available:
Online bank transfer
Debit card
Credit card
Immediate bank transfer
Cash deposit with a bank
Validity of the MRV Fee
After paying the visa fee, you will receive a payment receipt that is valid for one year. The visa fee is therefore valid for one year from the date of payment. During this period, you must arrange an interview appointment at a U.S. consulate or embassy, as the visa fee will need to be paid again after twelve months.
Other Fees in Consular Processing
In addition to the consular application fee described above, there are other visa fees in the consular process:
1. RECIPROCITY FEE
The Reciprocity Fee is based on the system of state reciprocity. Whenever a foreign government charges fees to U.S. citizens for certain types of visas, the United States also charges a Reciprocity Fee to the citizens of that country for similar visa categories.
For example, if U.S. citizens are required to pay an additional fee for a visitor visa to China, this also applies to Chinese citizens when applying for a B-1/B-2 visitor visa to the U.S.
If you’ve scheduled an interview, don’t pay the reciprocity fee in advance; instead, pay it at the U.S. Embassy’s Consular Unit when you arrive for your interview. Please ensure that you pay the reciprocity fee in advance only if you are renewing your existing visa and applying for a visa waiver. This is not an MRV fee that may be used to make an appointment.
The principle of reciprocity implies either additional fees or a shorter validity period (or both) for visa applicants from certain countries and for certain visa categories. Thus, based on the nationality of the applicant and the type of visa applied for, the U.S. Department of State may:
demand an additional fee from an applicant, or
issue a visa with a shorter period of validity than normally permitted.
The Reciprocity Fee varies depending on the nationality of the applicant and the visa category and application. You can find out in advance whether a fee applies to you by visiting the U.S. Department of State website.
This fee must also be paid by credit card or in cash in person at the U.S. consulate/Embassy.
2. SEVIS FEE
The SEVIS Fee is payable when applying for F, J, or M visas and varies depending on the visa category. Applicants must pay the SEVIS fee before their consular interview appointment. Payment is made online by credit card.
The payment receipt must be enclosed with the consular application; otherwise, the application will not be processed.
Practical tip: We assume that all applications showing the wrong fee will be returned unprocessed.
A complete list of all USCIS application fees can be found on the USCIS website.
Practical tip: Pay attention to the instructions of the USCIS regarding the respective cheque or money order. Incorrectly submitted cheques or money orders will result in the application not being accepted. These petitions will be returned to the applicant unprocessed.
Handling Fees – Our USA Visa Service
In addition to the application fees of the U.S. authorities, translation costs, etc., a consulting and process handling fee is charged when you commission our travel assistance services agency.
Depending on the visa category, we charge a fixed handling service fee while taking into account the different processing costs. The simpler the processing of a visa category, the more affordable the support from our U.S. Visa consultants.
On request, we can offer you guidance and processing on an hourly basis. In particularly urgent visa cases, we can also arrange for you express processing for an additional fee.
